Custom CRM Software Development Services

A secure & centralized CRM solution to provide real time support, market new products & services, effectively communicate, and manage important customer data in one place.

An elaborate CRM system that accumulates customer data from multiple sources, creates customer loyalty programs, enables omnichannel marketing, and delivers timely notifications through a unified interface.

Our complete manufacturing business CRM enables organizations to improve collaboration, data sharing, provides advanced process analytics, generate customized quotes, and centralizes information management enhancing decision making in real time.

A custom CRM for personalized marketing campaigns, intelligent customer segmentation, omnichannel service delivery, and secured customer data management.

A powerful IT process automation CRM that facilitates lead management, data centralization, communication, team collaboration, and marketing campaigns.

The QA team tests the reliability of all 3rd party integrations including payment gateways, communication software etc. to assure your CRM data management, security, and interconnectivity is ideal.

Progatix engineers rigorously test the performance on your CRM to ensure its scalability and security. From loading speed to user access, we thoroughly test the limits of your solution to assure its reliability for peak performance.

Our dedicated QA team will conducts a complete security audit including vulnerability tests, penetration tests, and reliability testing to assure your customer data is highly secure. A complete access & authorization test is conducted to identify relevant user levels in addition to their access to personal data.

Progatix CRM systems are design for accuracy of data and real time availability. A comprehensive database testing process enables our team to pinpoint limitations while ensuring the reliability of statistics, dash boards, menus and reports.

To make your CRM extremely simple to use, the Progatix QA team regularly performs maintenance for bug fixes and improve the UI for convenience. Our team delivers a complete report on the CRM’s UI improvements and new features that they recommend.

Progatix’s testing team conducts a detailed risk analysis of the testing process to develop contingencies for preventive measures in case of errors or losses.

A comprehensive roadmap is developed detailing the goals, scope, time needed, cost, resources, and reporting methods for the CRM test.

We enact the testing plan, executing each step assuring the quality of the process at every stage. Using a mix of ideal tools our team completes the process with the strictest of quality standards.

Progatix’s professional team presents a complete test audit report outlining the result of the activity, discovered issues, and their recommendations for improvement.

SaaS CRM solutions are always available, providing businesses important data and functionality without any hardware dependencies directly through and internet connection. SaaS CRM is available across multiple platforms (desktop, mobile, tablets) and different operating systems (Android, iOS, Linux, Windows).

A SaaS CRM integrates all business functions and systems, which are always available on cloud servers. Applications can interconnect and intelligently coordinate workflows like emails, calendars, payments, contact forms, marketing campaigns, etc. in a centralized system.

Your sales team can conveniently collaborate throughout the day, remotely speeding up the process. Customers get faster response while your entire sales team receive updates for timely decisions.

Possibly one of the most important features of SaaS CRM services is their ability to backup data daily. Customer data is readily updated, with databases up to date sales & marketing teams can make more informed decisions.